CUSTOMER SATISFACTION

Setting the Table: The Transforming Power of Hospitality in Business

Setting the Table: The Transforming Power of Hospitality in Business
Customer Satisfaction: Tools, Techniques and Formulas for Success

Customer Satisfaction: Tools, Techniques and Formulas for Success
Measuring Customer Satisfaction: Survey Design, Use, and Statistical Analysis Methods, Second Edition

Measuring Customer Satisfaction: Survey Design, Use, and Statistical Analysis Methods, Second Edition
Hug Your Haters: How to Embrace Complaints and Keep Your Customers

Hug Your Haters: How to Embrace Complaints and Keep Your Customers
The Service Profit Chain

The Service Profit Chain
Customer Satisfaction: The Other Half of Your Job (A Fifty-Minute Series Book)

Customer Satisfaction: The Other Half of Your Job (A Fifty-Minute Series Book)
Competing Against Luck: The Story of Innovation and Customer Choice

Competing Against Luck: The Story of Innovation and Customer Choice
Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service

Customer Experience 3.0: High-Profit Strategies in the Age of Techno Service
Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs

Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers

Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers
Recents Books

Natural Language Annotation for Machine Learning: A Guide to Corpus-Building for Applications
Natural Language Processing with Python Cookbook: Over 60 recipes to implement text analytics solutions using deep learning principles
Deep Learning with Python
Feature Engineering for Machine Learning: Principles and Techniques for Data Scientists
Deep Learning (Adaptive Computation and Machine Learning series)
Speech and Language Processing: An Introduction to Natural Language Processing, Computational Linguistics and Speech Recognition
Text Analytics with Python: A Practical Real-World Approach to Gaining Actionable Insights from your Data
Mastering Natural Language Processing with Python
Natural Language Processing: Python and NLTK
Introduction to Machine Learning with Python: A Guide for Data Scientists
Aggressive Behavior: Current Perspectives (The Springer Series in Social Clinical Psychology)
Feisty Fido: Help for the Leash-Reactive Dog
Handbook of Aggressive and Destructive Behavior in Psychiatric Patients (NATO Asi Series B. Physics; 324)
K9 Behavior Basics: A Manual for Proven Success in Operational Service Dog Training (K9 Professional Training Series)
Passive Aggressive: Coping With Passive Aggression, Robbed Intimacy & Stolen Happiness (Passive-Aggression)
Parent Management Training: Treatment for Oppositional, Aggressive, and Antisocial Behavior in Children and Adolescents
Passive Aggressive Behaviour and Domestic Violence: Survivors of Abusive Behaviours, not Victims and the Evolution of Controlling Behaviours
Passive Aggressive ~ 2 in 1 Bundle ~: Recognizing and Coping With Passive Aggression
Challenging Behavior in Young Children: Understanding, Preventing and Responding Effectively (4th Edition)
Overcoming Passive-Aggression: How to Stop Hidden Anger from Spoiling Your Relationships, Career and Happiness